BYLT PHYSICAL THERAPY SMS PRIVACY POLICY

Effective Date: June 30, 2025

BYLT Physical Therapy ("we," "us," "our") respects your privacy and is committed to protecting your

personal information. This Privacy Policy explains how BYLT Physical Therapy collects and uses

information about you when you opt-in to receive SMS messages from us.

INFORMATION WE COLLECT

When you opt-in to receive SMS messages, we collect:

- Your phone number

- Consent to send SMS messages

- Your basic contact information

- Your email address

HOW WE COLLECT YOUR INFORMATION

We may collect your information directly from you, such as when you complete a form or contact us;

automatically, such as when you interact with our website; or from others, such as when we receive

information about you from third parties.

HOW WE USE YOUR INFORMATION

We use your information to:

- Send you the SMS messages you've opted in to receive

- Provide appointment scheduling messages, reminders, exercise guidance, and responses to basic

service inquiries

- Operate and support our clinical and administrative processes

You can opt out of receiving SMS messages at any time by replying STOP to any message we send

you. You can review our Messaging Terms [link to the Terms] for additional information about the

opt-out process.

TO WHOM WE DISCLOSE YOUR INFORMATION

We do not share your personal information, phone number, or SMS consent opt-in data with third

parties or affiliates for marketing or promotional purposes. All data remains in-house.

PROTECTION OF INFORMATION

We take steps to protect your information against unauthorized use or disclosure.

UPDATES

We may periodically update this privacy policy. If we make material changes that have a substantive

and adverse impact on your privacy, we will provide notice on this website prior to the change

becoming effective. We encourage you to periodically review this page for the latest information

about our privacy practices.

HOW TO CONTACT US

You can reach us by texting the word HELP for support to 509-540-3286.

You may also contact us directly at 509-540-4889.

DATA SHARING

- Customer data is not shared with third parties for promotional or marketing purposes.

- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing

that may be mentioned elsewhere in this policy excludes mobile opt-in data.

MESSAGING TERMS AND CONDITIONS

- By providing your phone number and agreeing to receive texts, you consent to receive text

messages from BYLT Physical Therapy, from 509-540-4889 regarding customer care. Consent is

not a condition of purchase. Message frequency varies. Message & data rates may apply. You can

reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at

509-540-4889 or Byltpt@gmail.com. Mobile opt-in information is never shared with third parties.